User cannot log in to QlikView AccessPoint no prompt is displayed

[Andre_Sostizzo]

When an end-user opens the AccessPoint, no prompt is shown and the user is not logged in. The AccessPoint shows no documents, the user is identified as Anonymous.

Environment:

QlikView 

The AccessPoint may be set up to require Login and not to automatically authenticate or prompt. The user sees a Sign In option in the top right corner. Clicking this will bring up the login prompt. 

The QlikView AccessPoint allows for a number of different login options. 

Depending on the setup, users will log in differently. Information can be found on the QlikView Help site: Authentication.

Different login options are set by:

1. Open the QlikView Management Console
2. Open System
3. Navigate to Setup
4. Select the QlikView WebServer
5. Navigate to Authentication
6. Choose your required authentication option.

 

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