Users from AD DomainB can't connect to QlikView server that resides in AD DomainA

[Sonja_Bauernfeind]

Users in different Active Directory domains to the QlikView server's home domain are unable to log into the QlikView AccessPoint. 

Example configuration:

• The QlikView Server is hosted in DomainA
• Additional users exist in DomainB

Environment:

QlikView 

Resolution:

Authenticatication on the QlikView AccessPoint is handled by Windows and forwarded to Active Directory. See Authentication (Help.qlik.com).

Possible root causes that need to be addressed:

• No Trust is set between DomainA and DomainB. This will prevent users from DomainB from authenticating against DomainA.
• Incorrectly configured DNS forwarders whereby conditional forwarders are made for domains. If this is not correctly configured on all domain controllers, authentication will fail. 

Related Content:

Is it possible to set up multiple Active Directory domains within one QlikView Server?  
Authentication (Help.qlik.com)