"Failed to upload files:" when uploading app to Qlik Cloud

[Daniele_Purrone]

When uploading an app to Qlik Cloud, a generic "Failed to upload files:" error is displayed.

Failed to upload files

Resolution

To understand the cause of the failure, enable the browser's developer tools and reproduce the issue, and then:

1. Look for the "import" event
2. Check the status code.
   
   Common codes are:
   
   
   • 403 (Forbidden): this usually means that the file has large memory footprint that goes beyond the established guardrails for Qlik Cloud. Load the files on a client-managed version of Qlik Sense or Qlik View to check the amount of memory used by the app. You might need to upload the app to a "large app" space.
   • 415 (Unsupported media type): the file is not a Qlik Sense or QlikView app. It might have gotten corrupted, or it might be a different kind of file with the wrong extension
     
     
     
3. If none of the above help, copy down the fileId=... from the developer tools (up to the  ´&´), save the har file and contact support.

Environment

• Qlik Cloud