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blipblopdk
Creator
Creator

Automation "Export an app to a shared space as a backup" fails at second run

I have implemented the automation template "Export an app to a shared space as a backup" in our Qlik Cloud environment. The only changes I have made to the template is to change the id's of the source and the target space.

When I run the automation the first time, everything works as expected. 86 apps are backed up into the target space.

The next time I run the automation, it fails. An error occurs in the section where the automation deletes old versions of apps in the target space.

When I look into the "History" for the section that fails, it seems like something is wrong with the endpoint - since it says that there is an "error calling endpoint "Qlik Cloud Services - Delete App".

Has anybody had a similar issue with this automation? And perhaps found a solution? Is there something wrong with Qlik Cloud's internal function "Delete App"?

BR Kim

The step (5/5) where the error occurs:

Error.png

The step before (4/5):

Previous step.png

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1 Solution

Accepted Solutions
blipblopdk
Creator
Creator
Author

I have now found out what the problem was: Several apps had the exact same name. I had not thought of that as I expected that the matching was made based on app id, but I see that is not possible with the way the automation is made.

BR Kim

View solution in original post

4 Replies
Daniele_Purrone
Support
Support

Hi @blipblopdk , 

you are getting a 404, which means "not found".
Did you verify that the app is still present?

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
blipblopdk
Creator
Creator
Author

Thanks for your reply.

When I check in the Content section in the Administration module in Qlik, I cannot find the app id. But I do not understand why it is not there. The list of app id’s in the target space is generated by the automation, and we have not deleted any apps manually in the target space.

Daniele_Purrone
Support
Support

It looks like the condition block right over the "Delete app" one is providing an unexpected result, I'd say.
I would verify that one.

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
blipblopdk
Creator
Creator
Author

I have now found out what the problem was: Several apps had the exact same name. I had not thought of that as I expected that the matching was made based on app id, but I see that is not possible with the way the automation is made.

BR Kim