Troubles with launch automation button in app

[dcz]

Hello everyone,
I'd like to create a button that allows users to start an automation. I've looked at the documentation, it seems possible, but I can't configure the button, and the existing topics don't answer my questions.
If I only enter my automation in the button parameter, it launches when I click on it (I own the automation and the application, I have full rights to the shared space), to be able to authorise users to click on it I read in the documentation that you also need to check ‘Run mode: triggered’ option as well. But if I do that and click on the button I get this error message ‘incorrect request’. Where does the problem come from? Are there any other parameters that need to be entered?

Thank you

Regards

[piyush_gaud]

I have a similar setup where automation runs on a button click, and it works fine for other users as well. A few things you might want to check:

1. User Access to the Space – Ensure that users have the appropriate permissions in the space where the app and automation reside. For debugging, you could temporarily grant them the highest access level and see if they can trigger the automation.

2. Run Mode in Automation – In the automation’s start block, make sure the Run mode is set to Manual instead of Triggered when running it from a button.

Let me know if that works.

[dcz]

Hello  piyush_gaud,

I have full rights to the space as well as the user (not the owner of the automation) that I created for testing.

The automation is in my personal space, you cannot yet move an automation to a shared or managed space.

The Run Mode in Automation is set to Manual.

[piyush_gaud]

Can you try selecting the automation name again from the dropdown list? Also, in the expression editor, try adding the = symbol before the automation ID.

One more question, are you passing any parameters or selections to the automation?

I can't think of any other resolution at the moment. 😞 Let me know if this helps!

[dcz]

I can't find my automation from the dropdown list, that's why I use the automation ID, if I add the = symbol the paramter don't find the automation, "automation not found".

I don't need to send selections to the automation.

thank you for your help

[piyush_gaud]

​I was able to reproduce the issue and discovered that the automation functions correctly when the start block is set to "Triggered" instead of "Manual".​