Qlik Enterprise Manager timeout settings

[skokanay]

Hi All,

 we are trying to configure the session timeout for the user to 2 mins using the below command using QEM CLI.. But its not working.. we see the session will be still in active after 2 mins. Please help if you have come across this issue.

aemctl.exe configuration set --authentication_method form --user_timeout 2

output from aemctl.exe configuration show

--address "abc.test.abc.com"
--http_port "80"
--https_port "443"
--root_url "attunityenterprisemanager"
--user_timeout "2"
--domain "globaltest.anz.com"
--ad_default_container ""
--authentication_method "FORM"
--static_http_headers
--rest_http_headers

authentication_method SAML Parameters:

--idp_url ""
--idp_issuer ""
--idp_username_attribute "username"
--idp_user_displayname_attribute "displayname"
--idp_user_groups_attribute "groups"
--idp_certificate_file ""
EnterpriseManager Control Program completed successfully.

Thanks,

Sundeep

[Steve_Nguyen]

Hello Sundeep,

i tested for 2min and it is not working, i am checking with R&D and keep you posted.

Look like the lowest is 5 minutes.

[skokanay]

Hi,

I tried with 5 mins as well and it's not working.



Regards,

Sundeep

[skokanay]

Hello,

I tried with 5 mins as well and its not working.

Thanks,

Sundeep

[Steve_Nguyen]

try to set for 6 minutes, notes that you would need to restart the Enterprise service for this to works.

[skokanay]

Any updates from R&D ? the timeout seems to be not working.

[Steve_Nguyen]

@skokanay, 

- no update from R&D ,

- when you stated timeout is not working, did you try to set for 6min and restart start the service, what do you get or what QEM is doing ?

[skokanay]

Yes, I tried for all the intervals i.e 5 mins , 6 mins , 10 mins , 20 mins , 30 mins etc.. and hence i mentioned its not working. I suggest to please talk to the R&D and  get this tested in you lab environment appropriately. 

[Steve_Nguyen]

when you stated not working , what exactly it is doing.

1. i know that if you set for never timeout, it keep popping up with the 5 min warning and never goes away, is this the issue ?

[skokanay]

we are discussing this case with our assigned Qlik customer success engineer .. Jijo James .  For now kindly check with the Qlik lab support (professional services) / R&D and provide the evidence if the user timeout option is working in QEM ?

we have installed the May2021  of QEM and found the user timeout settings is not working(It means afte trying all the possible options mentioned in the qlik user guide/ community).. we followed the respective user guide and notified the Qlik CSE on the same. Hope its clarified.  If it still not clear please reach to CSE Jijo James <Jijo.James@qlik.com>