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NPrinting (Feb 2018) Error Message

I am trying to update the report (Excel Format) using the designed, but I am getting the following error message

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Error

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HTTP call error sending request https://ktmc-demo.eastus.cloudapp.azure.com:4993/login, method POST. Http status code 429 (429)

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OK  

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I have rebooted the server,but that didn't solve the issue.

Any guidance is much appreciated

thanks

Frank

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1 Solution

Accepted Solutions
Partner
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Re: NPrinting (Feb 2018) Error Message

It appears to be a use cache issue.  When I reinstalled the software, I created a different password for the admin.  Once I updated to the original password, I am no longer receiving that error message.

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2 Replies
Partner
Partner

Re: NPrinting (Feb 2018) Error Message

Looking at the log file for the web engine, I am seeing invalid credentials.  I am signed into the web app, so why is the error message?

Partner
Partner

Re: NPrinting (Feb 2018) Error Message

It appears to be a use cache issue.  When I reinstalled the software, I created a different password for the admin.  Once I updated to the original password, I am no longer receiving that error message.

View solution in original post