Error: The object has been run down by the stub manager while there are external clients

[surender2709]

We are getting the Error The object has been run down by the stub manager while there are external clients at least once in a week and right after rebooting the Nprinting server, we don't see any issues.

But again after few days ( nearly 1 week ), we are encountering the issue again and we are end up in restarting the server.

Requesting you to share the idea's or solution on this.

[Andrea_Bertazzo]

Hi Surender2709,

Do you have any tasks sending an e-mail message without reports attached?

If not, please, collect the information asked in this post and open a case for Qlik Support:

https://community.qlik.com/t5/Qlik-NPrinting-Discussions/NPrinting-The-object-has-been-rundown-by-th...

[Ruggero_Piccoli]

Hi,

QlikView NPrinting 16.* is no more supported. I suggest you to try to upgrade to latest version of the 16 series, the 16.10 and test with it. 

I strongly suggest you to plan your migration to Qlik NPrinting 17+, latest version is May 2021.

Best Regards,

Ruggero

[Frank_S]

Hi @surender2709 

I agree with @Ruggero_Piccoli that Migrating to a supported NPrinting platform is your best best. This way if you still see the issue, then we can thoroughly troubleshoot the issue.

There is only one other instance of this error and it was reported in NP 18 (not NP 16) and it appears related to how the individual was trying to implement task notifications. So if that is the case with you, please know that Task Notification are indeed available in current supported versions of NPrinting.

For more information about the issue and solution see the following community discussion.

• https://community.qlik.com/t5/Qlik-NPrinting-Discussions/NPrinting-18-The-object-has-been-rundown-by...

How to configure Task Notifications in NPrinting May 2021.

• https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/AdministeringQVNprinting/Admin-setti...

Kind regards...