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diveshjain
Contributor
Contributor

NPRINTING 17 Engine status offline issue

Hi Experts, 

We have installed Nprinting software ( Version: 17.3.0.0) in one of our servers(Windows Server 2012 R2 Standard, 64-bit OS). and created an engine with a name of Engine1 in Engine Manager. 

Now, the status of Engine1 in showing offline and we are unable to make it online or edit it.

We have tried to recreate the same after deleting the engine, but of no use, as it is getting offline again.

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1 Reply
Ruggero_Piccoli
Support
Support

Hi,

 

17.3 is a very old version so please as first step install latest version (November 2018). Note that starting from November 2018 you must set a password during the Qlik NPrinting Engine installation. 

After installing November 2018 check if the new version of the Engine goes online. 

 

Best Regards,
Ruggero
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Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.