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Qlik NPrinting

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Defect acknowledgement with Nprinting Engine May 2022 SR2, please READ HERE
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chriswain2
Creator
Creator

NPrinting image quality

I have created an NPrinting PowerPoint report. When I schedule the task and the server runs it, the picture quality is very bad. If I run the task manually in the designer immediately after, the picture quality is perfect. I attach two charts copied from the PowerPoint output to show the difference. Does anyone know the cause of this please?

18 Replies
chriswain2
Creator
Creator
Author

Hi Mike,

It is being looked at by Qlik now. I will post the fix on here when I get it.

Chris

chriswain2
Creator
Creator
Author

Hi Mike,

Upgrading to 16.4 did not fix the problem, so it is back with Qlik.

Chris

Colin-Albert

Thanks for the update.

chriswain2
Creator
Creator
Author

Hi everyone, I have fixed the problem and can replicate it by reversing the fix. You had me looking in the right area, but it the clipboard zoom had no effect. What fixed it was ticking the following box:

In settings > user preferences > export > Under “Copying to clipboard” and  “Include caption and border” you need to tick the box for chart.

  

The strange thing is that the designer is using the same QlikView desktop but can work fine without this ticked. The designer must effectively tick this box when it runs but the server does not. That is what was most confusing.

 

samuelandlopes
Creator
Creator

Hi.

in Nprinting, you go to publish tasks>"your report">reports>and then you change the quality to high or very high.

chriswain2
Creator
Creator
Author

Hi Samuel,

My original post from May 16 was about NPrinting 16, and is still valid.

Yours is correct for NPrinting 17.

Regards,

Chris

philipp_kunz
Partner - Creator
Partner - Creator

HI Chris,

i am facing the exact same issue.

Could you sole it ?

Regards Philipp

chriswain2
Creator
Creator
Author

Hi Philipp, which NPrinting version, 16 or 17?

Chris

nagireddy_qv
Creator II
Creator II

Hi,

 

Can you please provide Nprinting 16.4 release notes if you have