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NPrinting release April 2018
Designer is installed separately on my machine, and NPrinting installed on clients server.
A report has already been created in PixelPerfect and I want to open it and edit, but cannot.
I get this error message.
Thanks Gustavo for all the tips,
I ended up uninstalling Designer and installed Feb version and it worked.
Try:
0.- Make sure that the version number of the designer and the server are the same. See this in the control panel>programs in your machine and the server
1.- If it still does not work> Make sure you can connect to the server (check the firewall en your machine and the server): https://help.qlik.com/en-US/nprinting/February2018/Content/DeployingQVNprinting/Ports.htm.
Check the ports with "nmap -P0 SERVERIP"
2.- If it still does not work> Reboot your machine
3.- If it still does not work> Reboot the nprinting services in the server machine
4.- If it still does not work> Reboot the server machine
Thanks Gustavo for all the tips,
I ended up uninstalling Designer and installed Feb version and it worked.