Nprinting - The SMTP server has unexpectedly disconnected.
Hi
We are having problems with our NPrinting server in sending emails with SMTP. It is working intermittently, i.e., some days it works well but in many cases it does not allow sending emails and the following error occurs:
Failed to send e-mail ERROR: The SMTP server has unexpectedly disconnected.
I'm not sure if it's a connectivity problem with the SMTP server.
this is SMTP server issue - could be anti-spam setting on it.
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Hi, This is not NPrinting issue - it is SMTP server (mail server) issue. Please talk to your SMTP server admin as they need to check why their server is disconnecting!
It is likely due to anti-spam settings on SMTP servers, it thinks you are trying to send spam emails (many emails at the same time) so it disconnects source where emails are coming form (NPrinitng)!
So as I said before it is outside of the NPrinting configuration.
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Please avoid to comment 3 years old conversations. Instead start a new one with your details, for example pay attention to add the label of the version you are using.
Best Regards, Ruggero --------------------------------------------- When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
