Nprinting task always loading

yonggangsong · ‎2021-11-30

Dear,

today we found our nprinting task always loading...

please check attached file for the screenshot and kindly support, it is urgent for us.

Lech_Miszkiewicz · ‎2021-12-01

There is not enough information on how your task is setup. We may need to understand the schedule you have created, triggers which trigger this task, number of recipients, whether recipients have filters which will get applied. How long this task typically takes?

Understanding workflow and reloads on Qlik Sense and NPrinitng side will help including:

When your Qlik Sense app gets reloaded
When your NPrinting task starts
Making sure that there is no overlap in those processes

I hope you can share more detail and light on how this is setup to help us understand what is happening.

Also if you leave that task running what do you see in task executions?

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

Ruggero_Piccoli · ‎2021-12-01

Hi,

Please note that this is a community of volunteers that share their knowledge for free. There is not a service level agreement to assure you fast answers to urgent requests. For urgent issues please send us a support ticket.

About the specific question I would like to add the suggestion, to the @Lech_Miszkiewicz ones, to check the log files https://help.qlik.com/en-US/nprinting/May2021/Content/NPrinting/AdministeringQVNprinting/Logging.htm also in debug mode if normal mode doesn't show any specific error. Be also sure that all Engines are online (green status) and check that the used connections have all the Run Verification point marked in green and that you can refresh the cache.

Check also that you are able to preview all reports in the publish task from the Designer.

Best Regards,

Ruggero

Best Regards,
Ruggero
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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

Frank_S · ‎2021-12-01

Check this article as well.

@yonggangsong

https://community.qlik.com/t5/Knowledge/NPrinting-Server-Web-Console-Publish-Task-Completely-Hangs/t...

(Updated link: Thank you @Lech_Miszkiewicz for pointing it out.)

Please remember hit the 'Like' button and for helpful answers and resolutions, click on the 'Accept As Solution' button. Cheers!

Lech_Miszkiewicz · ‎2021-12-01

Hi @Frank_S

I think the link you have provided was copied accidentally and points to this current conversation. 😂

did you have some other article in mind?

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

Qlik NPrinting May 2021

Qlik Sense