there can be many factors causing it, lets start with basics - so can you tell us following
Version of NPrinitng and QlikView or Qlik Sense you are using. I assume from "tags" you are on NP June 2018 and i suggest first to upgrade to the lates version!
Connection type for NPrinting
Object properties (does it have any conditional hide/show features implemented) - if so - i suggest you remove them
Is there section access on Qlik application?
Are there any filters on the task which could hide this object
Providing some screenshots of your object in Qlik (with properties) as well as your NPrinitng template would help resolve this faster.
regards
Lech
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Yes NP is June 2018 where as Qlik sense in Nov 2018 version . Its a Qlik sense App to QLik NP 1-1 connection Object does not have conditional hide/show feature Section Access is there for the Qlik App No filters The preview from the template looks fine where as it is missing in the mail's attachment .
When you are previewing document you are likely using your user to generate report. Since your document has section access you have to be careful how you want it to work.
If you have section access in there how do you handle it in NPrinitng? Does NPrinitng service account have full access to all data so the object can be calculated?
How have you configured section access in NPrinting connection? see https://help.qlik.com for details re section access in NPrinting.
cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
