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rittermd
Master
Master

SMTP Setup for nPrinting v17

I tried to setup using smtp.office365.com and that would not send an email.  So our IT did something and asked me to use the following:

healthprorehab-com02c.mail.protection.outlook.com as the SMTP server name.

I tried to change the settings to the above and when I try to update I get a message that an error occurred.  It appears that nPrinting does not like the name for some reason.  It will accept an IP and smtp.office365.com.  But not the above. 

I used an SMTP tester from my nPrinting server using the above name and it worked. 

So 2 questions.  Does anyone know why this server name will not be accepted?  Does anyone know what needs to be done to make this work with office365?

2 Replies
Gianluca_Perin
Employee
Employee

Hi Mark,

unfortunately NP17 doesn't allow smtp hosts longer than 40 characters. This is a known limitation and there is a documented workaround in SR1 version. Please take a look ad the attached SR1 release notes at the "Known limitation" section.

syukyo_zhu
Creator III
Creator III

Hi,

why don't you create a smtp vitual server in your serve with IIS. Then you can use these parameters for your Nprinting

Hope helpful