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Hello, I have a question, if we have two contracted Nprinting licenses, assigned to two users and both users "remove" them, how do I regain access as admin to reassign it?
Hi,
It is unclear what actually happend.
cheers
Lech
Hi,
It is not possible to remove all users with administrator role from a Qlik NPrinting installation (at least on supported versions). So there still is at least one user that can administer your installations.
The best option is to investigate and find which profile it is and recover its password using the UI link.
If you do not remember which user has administrator role I strongly suggest to open a support ticket because it is possible to retrieve the list of those users with a SQL query.
Best Regards,
Ruggero