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diegostammer
Contributor II
Contributor II

GENERAL_EXCEPTION,Failure in resolving database version

While testing connection to an AWS Aurora PostgreSQL 14.6 database I'm receiving the following error:

SYS-E-HTTPFAIL, Failure in resolving database version..

SYS,GENERAL_EXCEPTION,Failure in resolving database version.,Supported major version numbers range is [9..11]. Source database version number is not supported: 140006 PostgreSQL 14.6 on aarch64-unknown-linux-gnu, compiled by aarch64-unknown-linux-gnu-gcc (GCC) 7.4.0, 64-bit

Any help is appreciated.

Qlik Replicate 

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1 Solution

Accepted Solutions
Dana_Baldwin
Support
Support

Hi @diegostammer 

Yes that should resolve it, version 6.6 only supported versions 9.4.2, 9.4.5, 9.5, 9.6,
10.x, and 11.x.

Also, we stopped releasing patches for that version on April 30, 2022 so better to be on a fully supported version. Reference: Qlik Replicate Product Lifecycle - Qlik Community - 1837201

Thanks,

Dana

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4 Replies
Dana_Baldwin
Support
Support

Hi @diegostammer 

Which version of Replicate are you using?

Thanks,

Dana

diegostammer
Contributor II
Contributor II
Author

April 2020 (6.6.0.904)

Probably, that's the issue.

I didn't even think about Replicate version, because I'd installed it using AWS marketplace. Presumed, it would be in the latest version.
I'll upgrade it and let you know.

Thanks, @Dana_Baldwin 

Dana_Baldwin
Support
Support

Hi @diegostammer 

Yes that should resolve it, version 6.6 only supported versions 9.4.2, 9.4.5, 9.5, 9.6,
10.x, and 11.x.

Also, we stopped releasing patches for that version on April 30, 2022 so better to be on a fully supported version. Reference: Qlik Replicate Product Lifecycle - Qlik Community - 1837201

Thanks,

Dana

diegostammer
Contributor II
Contributor II
Author

I've upgraded it to May 2023 (2023.5.0.322) and now it's working.
AWS Marketplace AMI should be upgraded.

Thanks, @Dana_Baldwin