Not able to upgrade areplicate-2022.11.0-394.x86_64 version

[rchinthalapalli67]

Hi,

Last year we upgraded Qlik replicate to  version 2022.5.0.291.

And this year we try to upgrade to  areplicate-2022.11.0-394.x86_64 (with latest patch i.e.. done on January) version but while performing upgradation we ran into issue.

It is looking for : /opt/qlik/attunity/replicate/bin/areplicate folder and that is not present with 2022.5.0.291 version. We cross checked QA environment and this folder not present. From then we get confirmation that this (/opt/qlik/attunity/replicate/bin/areplicate) folder not present with May 2022 version but November 2022 version looking for this folder while upgrading and cause to fail upgradation.

Below is the error:

-----------------------------------------------------------------------------------------------------------------------------------------

/var/tmp/rpm-tmp.Adjn9y: line 159: /opt/qlik/attunity/replicate/bin/areplicate: No such file or directory
+ stat=127
+ '[' 127 '!=' 0 ']'
+ echo 'Service areplicate failed to uninstall'
Service areplicate failed to uninstall
+ (( stop_status+=127 ))
+ sleep 5
+ '[' 127 '!=' 0 ']'
+ echo 'Failed to stop/uninstall (all) service(s), aborting upgrade'
Failed to stop/uninstall (all) service(s), aborting upgrade
+ exit 13
error: %prein(areplicate-2022.11.0-394.x86_64) scriptlet failed, exit status 13
error: areplicate-2022.11.0-394.x86_64: install failed
error: areplicate-2022.5.0-291.x86_64: erase skipped

------------------------------------------------------------------------------------------------------------------------------------

Please check and confirm that any bug with November 2022 version or can you inform why is failing to upgrade?

Downloaded package from this link :https://files.qlik.com/ui/core/index.html?mode=public&shareto=#expl-tabl./SHARED/!SPy9tX0Zl/7NrDbyZn...

Thanks,

Rajeshwari

[john_wang · Accepted solution]

Hello @rchinthalapalli67 ,

Thanks for reaching out.

In general file /opt/qlik/attunity/replicate/bin/areplicate is a softlink,  it is used to start/stop Replicate services:

[root@qlik bin]# ll areplicate
lrwxrwxrwx. 1 attunity attunity 22 Feb 16 22:19 areplicate -> /etc/init.d/areplicate

[root@qlik bin]# pwd
/opt/attunity/replicate/bin

it should be there unless it's removed or changed. BTW, the behavior cannot be reproduced in support test labs by installing 2022.5.0.291 then upgrade to 2022.11.0.394. We'd done many times upgrading operations we did not get such issue report yet. We do not think it's an installation kit issue.

Regards,

John.

[rchinthalapalli67]

Hi @john_wang 

Thank for response. And after adding soft link able to upgrade version.

Thanks you so much once again.

Regards,

Rajeshwari

[john_wang]

Glad to hear that! @rchinthalapalli67