Tasks fail abnormally after access error about metricsLog.txt

[NakulanR]

Hi Support,

We're seeing an issue where shortly after a task starts, there's an error with the message: "The Statistics Log cannot open the file D:\Attunity\Replicate\data\logs\metrics\metricsLog.txt. Error: Access is denied.". Just after this error message appears, the task fails and the GUI console reports that the task has stopped abnormally.

I'd just like to understand if anyone else has seen this before? And if so, how they were able to resolve it. Any assistance/insight would be greatly appreciated

The Replicate version is v2023.5.0.413

Thanks,

Nak

[john_wang · Accepted solution]

Hi Nak, @NakulanR 

Thanks for reaching out to Qlik Community!

How about if you try to rename/remove the file manually? maybe you can find out if other apps who is accessing/locking this file?
Hope this helps.

John.