Upgrade question

[mike_at_mla]

Greetings,

I'm running Attunity 6.3.0.285, and our licensing is going to run out at the end of November.

We're negotiating a new contract now,  so waiting on license keys , etc..

Question: When receiving the new keys, can I apply them to this older release, and worry about upgrading later on ?

or

Question: Can I upgrade the software (of which I'll need some guidance) and apply my old keys and wait until the new keys arrive ?

Thanks.

[Vinay_B · Accepted solution]

Hi @mike_at_mla 

Since 6.3 version is out of support,  it is recommended to upgrade the software and apply the same license. Once you receive a new license, you may go ahead and update it.

If you are looking for upgrade assistance, please reach out to Qlik data integration (QDI) product team and they will be able to assist.

https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992

I hope this helps!