What is the default user session timeout in Qlik Cloud?

[Sonja_Bauernfeind]

What is the default user session timeout for Qlik Sense Business and Qlik Sense Enterprise SaaS? Can the session timeout for Qlik Cloud be changed?

The default (fixed) value is set to 30 minutes. This is controlled by SESSION_TTL.

It is not currently possible to adjust the session timeouts in the Qlik Cloud.

Environment:

Qlik Cloud 

[Emmanuelle__Bustos]

Hi Sonja, 

Thank you.

[alen_valdes_201]

Good afternoon Sonja.
It is still not possible to parameterize the Session Time Out in Qlik SaaS?... through a ticket for a specific tenant, it is not possible either?

[Sonja_Bauernfeind]

Hello @alen_valdes_201 

It is not possible to configure the session timeout in Qlik Cloud, no.

We have some active ideas from our community members going though - if you'd like to add your voice and vote to them. This will help our product teams review requested features.

Qlik Sense Session Timeout Timer 
Adjusting the user session timeout in Qlik Sense Business OR auto re-sign-in 

All the best,
Sonja 

[alwynkfinal2]

Hi @Sonja_Bauernfeind,

So if I understand you correctly, you cannot change the timeout of a MySQL query in Qlik Cloud to be less than 30 minutes?

[Sonja_Bauernfeind]

Hello @alwynkfinal2 

This article focuses on user sessions, rather than database connections. Can you provide more context about your question?

All the best,
Sonja 

[alwynkfinal2]

Hi Sonja,

Apologies, I didn't read properly!

The context is in regards to this post:

https://community.qlik.com/t5/Move-to-SaaS/MySQL-Connection-Timeout-Troubles/td-p/2015312

I'm having serious troubles with connections in SaaS.

[Sonja_Bauernfeind]

Hello @alwynkfinal2 I can see that Marcus has replied to you there and I would suggest continuing the discussion there with him. 

All the best,
Sonja 

[WSKH]

Hi,

It is still not possible to parameterize the Session Time Out in Qlik SaaS ?

Thanks

[Sonja_Bauernfeind]

Hello @WSKH 

Not at present.

I recommend leaving your vote and comment on the feedback/idea that suits your requirement best:

Qlik Sense Session Timeout Timer 
Adjusting the user session timeout in Qlik Sense Business OR auto re-sign-in 

All the best,
Sonja 

[lad]

@Sonja_Bauernfeind is there an ACTIVE user session time limit for SaaS?