Discussion Board for collaboration on QlikView Management.
in my QMC disappeared all assigned named and document CAL!
This morning we have:
- 179 named user cal, 99 assigned
- 340 document cal, 340 assigned
Now we have:
- 179 named user cal, 0 assigned
- 340 document cal, 0 assigned
How is it possibile?
What could have happened?
How to recover the licenses?
what version are you running? I have had similar in the past where user machine ID's with special characters caused PGO files to become corrupted and not display correctly in the QMC, like you are describing
I think this was back in v11.3 or .4 time
hope that helps
Hi, version is 11.20SR5 (11.20.12235.0)...
Pls check .PGO files available. It might got deleted by mistake or might be corrupted.
Yes, its sounds like a PGO related problem
There are several reasons behind this
There have been allot of work and improvements done into this area so my general recommendation is to upgrade if you continue to run into issues.
Take backup of pgo files.
Stop all qlikview services and delete .pgo files.
Restart all services and assign cals again and check if this helps.
If not try by upgrading to latest versions.