Authentication and log on

[#1]

Hi,

We have just installed QlikView Server on a Windows server 2008 R2 64 bit with IIS.

Everything seems to be ok; all services are up an running, I'm able to access the QMC and license for both the server and the publisher have been added.

The problem occurs when I'm trying to log on to Access Point (from outside the server). When using Chrome it looks like my ! username/password is being accepted, but instead of my name, the page says Welcome Anonymous. IE will not accept my username/password. I've tried with several different usernames (and yes, I'm sure it is the correct password!).

It worked immediately after the installation was done yesterday, but stopped working after a while.

Does anyone know a solution to this?

Thanks:)

Best regards,

Linda Brattli

[#2]

Hi,

This is an update to my post.

We are now able to log on using chrome and the correct username is showing and the users can see the reports. However, we are still not able to log on using IE. Are there some IE specific settings that has to be changed somewhere?

Regards,

Linda

[ashfaq_haseeb]

Hi,

What version of IE you use?

If 11.2 SR6 I would recommend you to upgraded to IE 11 and check if that helps.

Regards

ASHFAQ

[#4]

Hi,

Thanks for your answer!
We're on QV 11.2 and IE is already upgraded to 11.

Regards,

Linda

[ashfaq_haseeb]

Hi,

Can you make sure that Internet Explorer Enhanced Security is turned off.

Regards

ASHFAQ

[#6]

Hi,

IE Enhanced Security was already turned off on the Windows server.

Linda

[Giuseppe_Novello]

Dear linda,

Can you add the accesspoint to the IE trusted sites? Open IE > tools or grear Icon on the right side>internet options> Security> Trusted sites and Local intranet> select "sites" > add the accesspoint URL.

Gio

[chematos]

in client IE Explorer, delete the cookies and go to Privacy, in Security menu, and you need to change the User Authentication to the option below

[#9]

Thanks all, it is working now.

The problem was wrong domain.