Cal Usage

[FrankC]

Hello

I have a user that has used up all their allocated cal licenses.  How do I reset so they can get access again?

thanks

Frank

[Miguel_Angel_Baeyens · Accepted solution]

Depending on the license type:

• Sessions CALs are "cleaned up" every 15 minutes
• Usage CALs are reverted to the pool every month.
• Named User CALs and Document CALs are assigned to a user, so as long as the user exists the license will be assigned, unless removed.

[Brett_Bleess · Accepted solution]

In addition to Miguel's post, here is a link to the QlikView Product Terms document, which has some further details on CALs that should help you as far as how they are allocated and used etc.

https://www.qlik.com/us/-/media/files/legal/license-agreements/qlikview/qlikview-license-metrics-en....

Here are a couple of Help links regarding Doc and Named CALs respectively that should give you more of an answer regarding management of things:

https://help.qlik.com/en-US/qlikview/April2020/Subsystems/QMC/Content/QV_QMC/QMC_Documents_UserDocum...

https://help.qlik.com/en-US/qlikview/April2020/Subsystems/QMC/Content/QV_QMC/QMC_System_Licenses_Qli...

Regards,
Brett