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Failed to configure Reload under User Documents (QVS)

Hi everybody,

We have a issue with a QlikView Server 11, Build 11.282 and Publisher License.

The Services are ALL STARTED correctly, but when select a document in "User Documents" this message is displayed:

"Failed to load because item with ID xcxcxcxxcxcxcxcxcxcxcxccxxcc does not exist"

Also if we want to add the service URL of the Distribution Service this message is displayed:

"Table MailTemplate could not be loaded because it is corrupted and could not be recreated because QvprXmlFileHandler could not retrieve a blueprint of the table"

Please, any suggestions is welcome!

Regards,

MG

1 Reply
jsn
Employee
Employee

Hey MG,

Is this a fresh installation of QVS 11 or did you upgrade from a previous release? In that case, which one, and did you follow the documented upgrade steps?

You might want to run this by support so they can help check your setup.

Cheers,

Johannes