Lost Connection, reconnecting (via iframe)

[Anonymous]

Hi

We are faced with a problem of when sending requests to the QlikViewClient for report (Qlik v11), when the request it over 1 minute, we get a popup with Lost Connection, reconnecting. It does not do this when using AccessPoint, which made me think it is the our application.

Our application is a classic asp site with an Iframe to host the opendoc URL for the qlikview dashboard, I have set session timeout on the application throughout for at least 30 mins.

Here is a list of what I have done

1. Used another thread (Lost connection to server, reconnecting) and no luck
2. I have amended Opendoc.htm - to ping every second.
3. I have checked the Performance settings on the Qlik server.
4. I cannot see any logs about the disconnecting
5. We don't have QlikTech so I cannot find the config.xml.

Any help or suggests, that would be greatly appreciated.

Thanks in advance

Elvina