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Mismatch on Count of Document CALs unallocated on Server

Hi

I found the mismatch on count of document CALs unallocated on Server.

Document CALs available on server: 100
Document CALs not allocated on server: 0

So far, I have assigned only 60 document CALs, and the balance ( not allocated) should be 40.

Please advice how to resolve this issue.

Thank you

Mohamed Abubakker

3 Replies
Giuseppe_Novello

It seems that you deleted some app that had some Document CAL assigned. See attached article that might help you.

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
Peter_Cammaert
Partner - Champion III
Partner - Champion III

A good instrument to figure out where the CALs are hiding (and manage CALs in a easy way in the future) is David Vasseur's Qlikview Server CAL Manager

Best,

Peter

Peter_Cammaert
Partner - Champion III
Partner - Champion III

BTW to get to your 60 assigned CALs total, did you sum the CALs in use, or the CALs that are reserved for specific documents. Document CALs work with pools that make them unavailable without being in use.