Today, we applied our license to new QV sever. We stopped all the services on the old server, and applied the license and control number in the new server. It went well, and we got all the user and document license correctly, added all the windows users, assigned all the document CAL, and all the dash can be accessed correctly from access point. Basicly we do not encounter any issue now.
But when click on the System->License-> A window with info as below pop-up:
And when click on System->License->Qlikview Server, then another window with info as below pop-up:
This seems the license and control number are still missing from the QMC.
I use PowerTools->QVSDetector->QVSDetector.exe, and can see the Qlikview Server is running using the correct license.
The QV server version we use is 11.20 SR15.
Anyone has any idea why these error/warning info?
Thanks very much
First of all, log a case with Support as soon as possible so they can check your current QlikView server install is OK.
Thanks very much.
No, we do not use the same operating system. We use 2008 in old server, and 2012 in new server.
Already notified QV support.
And will try your suggestions.
In Windows 2012 settings are in a different place, so if the server is brand new and just had QlikView installed, you will need to check those to make sure that they follow the security guidelines for QlikView (not just local admin account but also all the above)
Thanks very much for the suggestion.
I think it do related to the security issue, our IT will help to process this later.
May I know where do you find this kind of info for the server setting?
After change the security setting as you mentioned, it dose not work.
But later we find there error/notification info disappear when using IE, we use Chrome before in the new server.
So there should be some setting realted to chrome.