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Ashu1994
Contributor
Contributor

QMC tasks are not triggering.

I am facing  issue with  QMC tasks not triggering. Not a sngle task is getting triggered.

I have removed some 1000+ files from EDSXResult folder. But still facing the same issue.The deleting process is also taking lot of time.

Please help.

1 Solution

Accepted Solutions
Chip_Matejowsky
Support
Support

Hi @Ashu1994,

Suggest that you try clearing the entire %ProgramData%\QlikTech\DistributionService\EDXResults\ directory.  Or, you can also try recreating the %ProgramData%\QlikTech\DistributionService directory.  Doing so will not effect your tasks schedule at all, but will reset the historical information in QMC > Status > Tasks such as Executed on, Status, Last Execution, and Started/Scheduled

 

Please note that the version you running, 11.20.12577 reached end of support on 12/31/2020.  So, if you require assistance from Qlik Support and/or R&D, you'll need to upgrade the environment to a supported version - 12.50 or 12.60.

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!

View solution in original post

4 Replies
Chip_Matejowsky
Support
Support

Hi @Ashu1994,

When did this issue begin to occur?  What has changed in the environment?  What is the full build version of QV (e.g. 12.50 SR3)?

 

Often times this type of issue is due to communication issues between the QlikView Distribution Service and the QlikView Management Service.  The QDS Root log is the log that has information regarding triggered tasks.  Suggest you review it for errors/warnings/info entries on why the tasks didn't trigger.  Also, the Qlik whitepaper Scaling the QlikView Publisher has some great information on how to configure QDS and QMS.  If you continue to have issues with your EDX tasks not triggering, suggest that you contact Qlik Support for direct assistance.

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!
Ashu1994
Contributor
Contributor
Author

Hi,

 

we are using Qlikview 11.20.12577.0 SR8.

No change has been done to the environment and the issue has been there from yesterday (2021-09-06)

In the root log file of distribution service I am getting this error:

 

Error An unexpected error occurred while trying to update task result file for started task, file=C:\ProgramData\QlikTech\DistributionService\TaskResults\TaskResult_309a9034-93f1-4097-9476-3d53e2caf573.xml. Exception=System.Exception: Failed to open C:\ProgramData\QlikTech\DistributionService\EDXResults\EDXResult_c2f31214-a7c1-4c12-9062-264543879083.xml with ReadWrite access after 18 retries. Exceptions=


The requested operation could not be completed due to a file system limitation

 

Braun
Contributor
Contributor

It is difficult to schedule a reload time for the MD4C, Warehouse Inventory Optimisation and Plant Score Card Applications as the exact timing of the sources table might vary.

Chip_Matejowsky
Support
Support

Hi @Ashu1994,

Suggest that you try clearing the entire %ProgramData%\QlikTech\DistributionService\EDXResults\ directory.  Or, you can also try recreating the %ProgramData%\QlikTech\DistributionService directory.  Doing so will not effect your tasks schedule at all, but will reset the historical information in QMC > Status > Tasks such as Executed on, Status, Last Execution, and Started/Scheduled

 

Please note that the version you running, 11.20.12577 reached end of support on 12/31/2020.  So, if you require assistance from Qlik Support and/or R&D, you'll need to upgrade the environment to a supported version - 12.50 or 12.60.

 

Best Regards

Principal Technical Support Engineer with Qlik Support
Help users find answers! Don't forget to mark a solution that worked for you!