QVS 9.0: access QV doc through IE Plug-in problem

[#1]

We have installed QVS 9.0 and here is the server information
OS: windows 2003 sp2
qvs 9.0 32bits

Computer Name: qvs2

This server can be access from internet (hostname: qvs2.example.com) and we are trying to open the qv doc through access point by IE plugin.
however, the qv doc. cannot be opened as we found that the hostname is "QVS2" in a "Connect to Server" Dialog box.

As the public computer cannot resolve qvs2, (they can resolve qvs2.example.com), so document cannot be opened. We have tried to change all the hostname in enterprise console to qvs2.example.com but the dialog box still shown "QVS2" (the computer name).

Anyone can help me?

[disqr_rm]

Hi Emily,

I do not have access to server right now, but I remember that is an xml file under C:\Documents and Settings\All Users\Application Data (or Shared data) \ Qliktech\.... and the configuration is mentioned there. You can simply edit it and change the server name there. After change restanrt the services and you should be fine. Make sure to take a backup first of anything you change.

I will try to update correct path and file name later tonight when I have access to a v9 server.

Rakesh

[#3]

Hi Emily,

Did you solve this problem? I have the same situation on a customer.

Regards,

Eduardo.