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Hi,
We have an issue where some of our QMC tasks get struck when saving. The reload finishes successfully but gets struck when saving and the task doesn't complete. It has to be manually aborted and when restarted it runs without issues.
Below is the error we gets in the Logs
Error The sourcedocument failed to save.. Exception=System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
If anybody has faced the issue, feel free to provide more info.
Thanks in Advance.
Hi! There might be some causes for this:
1) if you don't have enough space on disk to save the reloaded source document
2) we had a bug on the 12.20 track when this issue was happening if the document contains many document bookmarks. The bug was solved in 12.20 SR6. Can you verify if you are in that scenario?
In addition to what @Daniele_Purrone stated, I have seen this error on single node QlikView/Reload Engine environments when RAM was scarce, and also if the QVW associated with the task was corrupt.
Is the issue intermittent or constant? If intermittent, does the reload typically succeed after a server reboot or restarting of QV services?
Just wanted to follow up here as I have experienced this same issue again recently. The issue was resolved by increasing the Windows Desktop Memory Heap as outlined in the Qlik Support article "How many reload engines (QVB) to allow in an environment" under the Windows limitation heading. So this is something you would definitely want to consider if the other suggestions didn't work for you.
-Chip