Regular failures in System Monitor

[#1]

Hello

My company has a system monitor in place and it seems to fail quite regularly.  It has only started failing regularly in the last few weeks.  When it is ran manually it shows that the Task Execution History file is being accessed by another application.

I'm pretty sure our problem is that there is another Qlikview application that is running continuously and it only takes around 4-10 seconds on average to run.  My team think that the log file we are accessing is being updated at the time our System Monitor is being ran, therefore it is failing.

Has anyone else come across a similar problem in their time when using a System Monitor?

Thanks

Stuart

[#2]

Link to my problem: http://community.qlik.com/thread/127961

[Giuseppe_Novello]

For any change do you have antivirus in the publisher machine, if you do make sure to exclude the antivirus scanning of the Qlikview folders. This could be intrusive as well.

Gio

[#4]

Sorry for the late reply for anyone who has been following the thread.  I have been on holidays.

My team made a batch file to copy the log files we are pointing our Sytem Monitor to.  We only load the System Monitor once a day so the copy is made just before the System Monitor runs on it's normal schedule.  By doing this we are not running off the 'LIVE' log files and there haven't been as many failures since we have done this.

Hope this helps

Stuart