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lavanya14
Contributor III
Contributor III
‎2014-09-02 05:28 AM

Reload Time in Publisher is more than the local refresh

Hi All,

Can someone please suggest what could be the reason for the reload time to increase in publisher.. I have an application if i try to run it in my local machine it takes just 2mins but i try to refresh the same using Publisher it takes almost 4 times the time taken to refresh the same in local machine.

The server RAM is 32GB and local RAM is 4GB.

Any suggestions are appreciated.

Thanks in advance.

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ashfaq_haseeb
Champion III
Champion III
‎2014-09-02 08:06 AM

Hi,

What version of Qlik you have?

did you see the document log and compare the same after reloading manually and reloading from server.

Can you attach both log files?

Regards

ASHFAQ

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lavanya14
Contributor III
Contributor III
‎2014-09-02 08:45 AM
Author

In response to ashfaq_haseeb

Hi,

Sorry  I dn't have access to the logs file in server.Do you have any other suggestion please let me know.

Thanks in advance.

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lavanya14
Contributor III
Contributor III
‎2014-09-02 08:46 AM
Author

In response to lavanya14

Qlikview 11..SR1

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ashfaq_haseeb
Champion III
Champion III
‎2014-09-02 08:48 AM

In response to lavanya14

Hi,

By seeing the logs we can analyze where the exact issue is.

Regards

ASHFAQ

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lavanya14
Contributor III
Contributor III
‎2014-09-02 08:51 AM
Author

In response to ashfaq_haseeb

Hi,

May i know the path of where it would be configured  in QEMC so I can ask support team to get them.

Regards,

Lavanya

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ashfaq_haseeb
Champion III
Champion III
‎2014-09-02 08:54 AM

In response to lavanya14

Hi,

You may even need to upgrade to latest version

Find the list if bugs fixed in 11.2 sr2

46944

QlikView - Reloads using 100% CPU and time to finish is much higher when parallel reload is turned on.

53037

Upgrading from v11 SR1 to v11 SR2 slows down reloading

58950

QV.exe - Increased demand for memory during reload in QV 11.2 SR1

Regards

ASHFAQ

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ashfaq_haseeb
Champion III
Champion III
‎2014-09-02 08:57 AM

In response to lavanya14

Hi

Open QlikView Document in your Desktop.

Go to Setting --> Document properties --> General --> Select Generate log file.

save and reload your application.

Now you will find Document log in the same folder as that of your QlikView Application.

For server log.

Run the task through server --> once finished --> you will find the same in below path.

C:\ProgramData\QlikTech\DistributionService\1\Log

Regards

ASHFAQ

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lavanya14
Contributor III
Contributor III
‎2014-09-02 09:01 AM
Author

In response to ashfaq_haseeb

Hi ,

Thanks for your patience..  I see multiple files in the path you have provided to me in server but i dnt see anything with 2014 in the filename. Would there be any specific name for the event log in server..?

Thanks alot !!

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lavanya14
Contributor III
Contributor III
‎2014-09-02 09:13 AM
Author

In response to ashfaq_haseeb

Hi,

I think i got the reason for not able to find the Event log files we have two servers in a cluster and may be the second server has the logfiles.

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