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paulm
Contributor III
Contributor III

Section Access Intermittingly Working

Hi,

I have a document that has section access which has been working for the last few years without a problem.

Since upgrading to 11.20 SR5 my users have been denied access randomly.  The document reloads every hour and usually the next reload has access grants access back - this seems to happen once or twice a day.

We have the section access loading in from a spreadsheet within a hidden script and reloading via publisher.  Using windows NTFS to control file access.

Has anyone experienced this before?  I have looked through the bugs resolved for 11.20 SR8 but I do not see anything resembling this issue.

Any help would be great.

Thanks
Paul

1 Solution

Accepted Solutions
paulm
Contributor III
Contributor III
Author

HI,

This looks like a bug within SR5.  I unchecked the timestamp Logfile option and I have had no issues since.

Thanks
Paul

View solution in original post

1 Reply
paulm
Contributor III
Contributor III
Author

HI,

This looks like a bug within SR5.  I unchecked the timestamp Logfile option and I have had no issues since.

Thanks
Paul

View solution in original post