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Source documents folders empty

Hello,

I'm trying to create a reload task for a qvw but when I go to QMC and into Source Documents the folders that contain the documents are empty as in the following image.

I dont know if this is cause because the error I'm getting about the Distribution service not running (attached the image), but if I check the service on the server it is running.

Is there any setting that I may be forgetting.

Thanks & regards.

1 Solution

Accepted Solutions
Bill_Britt
Former Employee
Former Employee

I would contact support on this issue. If you installed a valid publisher license, I see no reason for the error.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

2 Replies
Bill_Britt
Former Employee
Former Employee

I would contact support on this issue. If you installed a valid publisher license, I see no reason for the error.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.
Not applicable
Author

thanks Bill, I have checked and the publisher license has expired, I guess that is the problem. I would renew it and see if the problem is gone.