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Tasks are getting failed with the error
System.Exception: Access denied. at SolutionGlobal.Logging.QTLog.GetTaskLogFileEntryList(String logPath, Int32 maxRecords) at SolutionGlobal.Logging.QTLog.GetTaskLogFileEntries(String logPath, Int32 maxRecords
But Admin account does have access to all the folders.
Any Idea ?
Hi,
That is what I figure, the error points to the desktop heap needing to be increased?
In Version 11 Release Notes, we say Support can provide the information on how to run more engines than 9.
Version 10 Release Notes
Due to a limitation associated with using Microsoft’s COM objects we recommend that you limit the number of QlikView Engines (QlikView Enterprise Management Console>> Setup>> Distribution Services>> Advanced tab) to a maximum of 9 or the number of processor cores available on the host server, whichever is lower.
Version 11 Release Notes
Due to a limitation associated with using Microsoft’s COM objects we recommend that you limit the number of QlikView Engines (QlikView Management Console>> System>> Setup>> Distribution Services>> Advanced tab) to a maximum of 9 or the number of processor cores available on the host server -1, whichever is lower.
If you have more than 9 processor cores, and wish to run more Engines, contact Support for information regarding a registry change to the Desktop Memory Heap settings on the server.
Resolution
Note: Please backup your registry before you make any changes.
Desktop memory Heap Registry change:
Change the registry setting:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session Manager\SubSystems\Windows
Change the desktop heap setting in the registry to '1024,20480,2048'
%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows
SharedSection=1024,20480,2048 Windows=On SubSystemType=Windows
ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3
ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off
MaxRequestThreads=16
Default is 1024,3072,512 in x86 or 1024,20480,768 in x64
Read more on:
http://blogs.msdn.com/ntdebugging/archive/2007/07/05/desktop-heap-part-2.aspx
http://blogs.msdn.com/ntdebugging/archive/2007/01/04/desktop-heap-overview.aspx
Bill
admin account is the same as QV service account?
try to run as the service account and check the permissions.
Hi Joch,
Service account is part of Admin also.
put logging on in the document properties
reload document in client with the service account
look in the log and you Will find the error
This is task error. Publisher task it self not getting triggered.
Not specific to the document.
maybe this link can help
I tried that as well, but no luck
Did you try to recreate a task?
or try to create a new task to see what happens?
what SR are you on?
I tried that already. We are in 11.2 SR5
Hi,
Being you are not posting all the log, it is hard to tell the flow of the error. How many engines are trying to run?
Bill