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jafari_ervin
Creator III
Creator III

qlikview server uses 90% of memory even after restart the qlikview services

Dears,

my qlikview server was installed in windows server 2008 and uses 23 MB of 24 MB of the memory even after I restart the server or restart the qlikview services.what should I do to reduce the RAM usage.

6 Replies
lcz
Employee
Employee

Hi,

Do the documents on your server have the preload active?.

Is the server dedicated to QlikView?.

Have you checked that there are no users opening QlikView documents after the restart and the RAM measure?

Best regards.

simondachstr
Luminary Alumni
Luminary Alumni

Try clear your configurations and verify QMS memory consumes:

- Stop all services;

- rename directory c:\programdata\qliktech to c:\programdata\qliktech_old

- Start all services. All configurations will be default;

- Reconfigure your license and restart Qlikview Server;

- Take a look if memory consumes is ok.

Bill_Britt
Support
Support


HI,

Microsoft recommends:

• Minimum: 512 MB RAM

• Recommended: 2 GB RAM or greater

So, I would think you need more memory.

Microsoft Windows Server 2008 System Requirements

Bill - Designated Support Engineer at Qlik
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anil2185
Contributor III
Contributor III

hi,

Please check that after restarting the services no other user loged in.
And you doesn't have any qlikview document open on server for development.

Regards,

Anil

lcz
Employee
Employee

I was counting on a mispelling of MB Vs GB

Still, you're absolutely right

erikadvectas
Partner
Partner

Hi Jafari,

Do you have a lot of documents set to preload? This means that as soon as the QVS is started, a lot of documents will be loaded into memory right away.

Could be that you do not have enough RAM compared to the amount of documents that you want to use, or too many users browsing a server with not enough RAM. Logs should be able to tell you this. Please contact Qlik Support to file a support case - a thorough investigation can then be done.

Regards,

Erik