I have created a dashboard that shows call stats for our Service Centre. I have setup auto reloads for the QVD's, and the user application, and all is working well. The issue I have is although the data in the user document updates every 5 mins, the data doesn't show via IE until you click on the document. So if you have it on a big screen, someone has to click on the document every 5 mins to show the reloaded data. The only way I can think of getting round this is by getting an app that auto refreshes IE or Google Chrome.
Try changing the following settings in Settings > Document Properties > Server. There should be a combination of them that will give you what you're trying to achieve: