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montubhardwaj
Specialist
Specialist

Bookmarks issue with QV9

Hi Community,

I am facing this weird issue with bookmarks. I have around 6 bookmarks for one of our application. But while selecting a particular bookmark, the desired object/report is not opening. It is just doing the selections as per the bookmark.

For example, suppose I have 3 sheets in my application. I have a bookmark which should be going to 2nd sheet and open the 1st chart object with the selection (Current day and West region). But instead of this, on selecting a particular macro, it will not go to 2nd sheet and open the chart object but it will do the Selections (Current day and West region).

Moreover, if you go to the 2nd sheet manually and then select this bookmark, it will minimize the opened default report.

I am using QV9 SR6. Please let me know if you people have some idea about this.

1 Solution

Accepted Solutions
rwunderlich
Partner Ambassador/MVP
Partner Ambassador/MVP

If you have not already done so, I suggest contacting support. You might also review the exported bookmarks and see if you can find something in common with the ones that fail.

-Rob

View solution in original post

14 Replies
rwunderlich
Partner Ambassador/MVP
Partner Ambassador/MVP

Did you check the "Include layout state" property for the bookmark?

-Rob

deepakk
Partner - Specialist III
Partner - Specialist III

HI,

When your are creating a bookmark,you need to tick the Include layout state.

montubhardwaj
Specialist
Specialist
Author

Thanks Ron and Deepak. I have already checked "Layout State" property in the bookmark. We have migrated from QV8 to QV9 actually. Some of them have this proerty checked but for some other it is not checked.

But I have this problem even with the bookmarks where I have this property checked.

rwunderlich
Partner Ambassador/MVP
Partner Ambassador/MVP

Does the problem go away if you recreate or Replace the bookmark in V9?

-Rob

montubhardwaj
Specialist
Specialist
Author

Hi Rob, Yes . It goes away if we re-create the bookmarks. But the problem is I am not sure whether my client will be able to provide the bookmarks again Sad

Is there any work around to get these bookmarks working ?

Not applicable

Is there any other macro / action triggered by OnOpen or OnActivatesheet events ? Disable all of those and test if bookmarks work correctly.

-Alex

montubhardwaj
Specialist
Specialist
Author

Hi Alex,

Yes we have Macro which will trigger on opening of the application. But we need these macros as they are required for specific properties.

rwunderlich
Partner Ambassador/MVP
Partner Ambassador/MVP


Sharma wrote:Hi Rob, Yes . It goes away if we re-create the bookmarks. But the problem is I am not sure whether my client will be able to provide the bookmarks again


Exporting and Importing the bookmarks may be an easy way to recreate them. (menu Bookmarks, Export).

-Rob

montubhardwaj
Specialist
Specialist
Author

We did export them and imported them again but no success. Mayne we have to ask the users to create bookmarks agai ? or is there something we can do using actions/triggers ?