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Can't search user and group in qmc

Can't search user and group in qmc . I am not able to search a user whenever I tried to apply the CALs using Qmc

e.g. I tried searching a user named aman ,it give no result when I click on search

server.png

9 Replies
Anonymous
Not applicable
Author

From your selected user list, it seems you have added these users.

It might be possible that *aman* does not exist into that list or directory.

Try to search any other user...

Not applicable
Author

Even if user exits in the list it should display the user while search, I worked with many users


sasikanth
Master
Master

You can manually add this user amen in the below tab

manula input of user names like

amen;

ashfaq_haseeb
Champion III
Champion III

Hi,

Two things here

1) If this is the new user you created I would request you to restart directory service.

2) make sure directory(local/Active directory) password is not expired.

Regards

ASHFAQ

Peter_Cammaert
Partner - Champion III
Partner - Champion III

If you are using AD as a directory service, try searching for the AD accountname instead of the Full name.

Not applicable
Author

tried that but won't work

nagarjuna_kotha
Partner - Specialist II
Partner - Specialist II

First Check the service ,i.e running or not ?

Peter_Cammaert
Partner - Champion III
Partner - Champion III

Is it just this user, or are you unable to find any user at all?

In QMC, check whether the Active Directory DSC line has a red asterisk in front of the pencil icon. Hover over it to see what it tries to tell you.

Not applicable
Author

yes not able to find any one