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hbandari3636
Contributor III
Contributor III

Contact us email button problem

Hi All,

I am using the mailto: function by creating a text box and adding in actions its working fine for a normal email likesomeone@gmail.com but I have a email group with name XY_Z&T_QR@gmail.com for which its only returning XY_Z. I have tried creating a variable for this particular email it did not workout, tried thisXY_Z&'&'&T_QR@gmail.com it didn't work for this. Hope anyone can help me on this.

Thanks in advance.

Regards

Hemanth.

5 Replies
andrespa
Specialist
Specialist

Hi, could you please post the code where you're using the function to check if there's any mistake on it.

Best regards,

Andrés

ajsjoshua
Specialist
Specialist

Hi,

Try using a button

lik tis

='mailto:' & 'alexander.karlsson@qlik.com' & '&subject=This is the subject'

hbandari3636
Contributor III
Contributor III
Author

hi joshua,

The mail id is like alexander&karlsson@qlik.com so the code I am using is 'mailto:' & 'alexander&karlsson@qlik.com'  in the button with action open URL. So if I am using this the mail is opening as only alexander in the TO since there is a '&' in between of the mail address. Please find the screenshots for the following issue. Thanks in advace



button properties.pngemail properties.png

Regards

Hemantha

hbandari3636
Contributor III
Contributor III
Author

Hi Andres,

The code I used was =mailto:someone&'&'&someone@gmail.com but for this code too since it has a '&' string its returning as someone in the TO for composing a mail.

Regards

Hemantha

hbandari3636
Contributor III
Contributor III
Author

http://stackoverflow.com/questions/9498225/issue-with-mailto-link-in-email-address-containing-ampers...

need to use %26 instead of '&' in the mail address which shows up in the email address.

Thanks

Hemanth