Document in server and in client is not the same

[linoyel]

Hey all,

I'm facing a weird issue with QV document:

there is a difference in a column sort if I open a certain QV document in server or in client.

In server the column is in a descending order, while when opening the exact same document in client - this column is sorted in an ascending way, while all rest of the data is the same.

What can cause this issue?

How to fix it?

Thanks!

P.S. The sort problem is not with a specific column, it's actually with the whole document sorting...

[Peter_Cammaert]

If you placed your document in a Share on a file server, then other users open it using their own QlikView Desktop, correct?

And if some user changes the sort order and saves the document back to the Share, everyone gets a sort order that's different from the one in your master copy on your PC/laptop, correct?

An explanation could be that you changed the sort order in your own document copy, after you copied this document to the file share. That's a typical problem of making document file copies and distributing them in your organization. They start getting out of sync, just like an Excel workbook that travels trough your company. The QlikView Server+AccessPoint has no such problem: everyone gets to see exactly the same thing (give or take a few document state changes).

Peter

[stevedark]

So, both 'server' and 'client' users open the document in QlikView Desktop by double clicking on a .qvw file?

Or do clients use a web browser to view documents?

If a browser is involved then look at the URL at the top of the page and delete most of the path, leaving just this (except with your server name):

http: // your-server-name /qlikview/

Do you then see an Access Point page?  If not this is indeed strange.  I would then look to checking the version of QlikView Desktop that is installed in both instances.

Steve

[linoyel]

There is a company's local network with one Shared drive - all users can open folders and files on that drive.

The QV file is in that shared drive.

[stevedark]

Hi Linoy - in that case check the version of QlikView that all users are using.

[#6]

if users can open files on a shared drive isnt likely that someone has saved the document with another sort order and therefore you have a mismatch like Peter states ?

[linoyel]

Yes, both server and client open the document by clicking on the actual .qvw file (clients can also open QV --> open in server).

There is no web browser used, and I never saw an Access Point page in our company (just googled it )

**The client and server QV versions are exactly the same.

[stevedark]

When you use Open In Server what information do you put in to the box when

you open the document?

[linoyel]

qvp://my-server-name

[linoyel]

There is a scheduled windows job that runs once a day: it opens Qlikview, reloads the document and puts it in the Shared drive.

[stevedark]

​If qvp://my-server-name works then you do have QlikView Server​, it just

sounds like it has not been set up right.

Beyond the sort order it sounds like you need a bit of a hand getting your

infrastructure in order.

Have you tried the URL http://my-server-name/qlikview/ in a browser?