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Error Reloading on Server

Hi all,

I've a problem when the server reloads all my documents:

"Error: Document open call failed. The document might require username and password."

I don't have Section Acces, and the documents are not corrupted.

If i reboot the server the documents start working again, but only for few hours, then the server starts with the same error another time.

PS: In services list, i have the qlikview admin log in.

Thanks in advance.

Ivan.

13 Replies
Not applicable
Author

It's in the client and the logs are disabled...

I have this, generated by server:

(2016-11-11 15:27:05) Information: Starting task 'Master/PackagingSPT.AutomationBiMaster.qvw'. Id:da076526-a2da-424f-bd14-5cb574f0b60c. Triggered by 'ManualStartTrigger'. Id:00000001-0002-0003-0405-0607080a0b0c(2016-11-11 15:27:05) Information: Entering Task Execution. (2016-11-11 15:27:05) Information: ClusterID=1(2016-11-11 15:27:05) Information: QDSID=416c2938-c8ef-52b1-3138-ace50272bc8b(2016-11-11 15:27:05) Information: TaskID=da076526-a2da-424f-bd14-5cb574f0b60c(2016-11-11 15:27:05) Information: MaxRunTime=06:00:00(2016-11-11 15:27:05) Information: MachineName=PHESBV-XCS030(2016-11-11 15:27:05) Information: Max attempts:1(2016-11-11 15:27:05) Information: Current Attempt=0(2016-11-11 15:27:05) Information: Task Dependencies are OK(2016-11-11 15:27:05) Information: Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution.(2016-11-11 15:27:05) Information: Opening "C:\QlikView\Documents\BI\Master\PackagingSPT.AutomationBiMaster.qvw"(2016-11-11 15:27:05) Information: Allocating new QlikView Engine. Current usage count=0 of 100 (of type non-reader).(2016-11-11 15:27:05) Information: Max retries:5(2016-11-11 15:27:05) Information: Attempt:01(2016-11-11 15:27:07) Information: Opened the QlikView Engine successfully. ProcessID=12432(2016-11-11 15:27:07) Information: Allocated QlikView Engine successfully. Current usage count=1 of 100 (of type non-reader). Ticket number=1603.(2016-11-11 15:27:07) Information: Loading document "C:\QlikView\Documents\BI\Master\PackagingSPT.AutomationBiMaster.qvw" (25.21 Mb)(2016-11-11 15:27:08) Information: Loading. LoadTime=00:00:01.0140074(2016-11-11 15:27:09) Error: Document open call failed. The document might require username and password.(2016-11-11 15:27:09) Information: Attempted to load the document without data.(2016-11-11 15:27:09) Error: The document failed to open.(2016-11-11 15:27:10) Information: Closed the QlikView Engine successfully. ProcessID=12432(2016-11-11 15:27:10) Error: Document could not be opened(2016-11-11 15:27:10) Information: Closed the QlikView Engine successfully. ProcessID=12432(2016-11-11 15:27:10) Information: Failed to check in document: C:\QlikView\Documents\BI\Master\PackagingSPT.AutomationBiMaster.qvw(2016-11-11 15:27:10) Error: The task "Master/PackagingSPT.AutomationBiMaster.qvw" failed. Exception: || QDSMain.Exceptions.TaskFailedException: Task execution failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.FailedDocumentCheckoutException: Failed to check out document with path: C:\QlikView\Documents\BI\Master\PackagingSPT.AutomationBiMaster.qvw ||    at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage) ||    --- End of inner exception stack trace --- ||    at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage) ||    at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) ||    --- End of inner exception stack trace --- ||    at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) ||    at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)(2016-11-11 15:27:10) Information: Task Execute Duration=00:00:04.0716635(2016-11-11 15:27:10) Information: TaskResult.status=Finished(2016-11-11 15:27:10) Information: Notifying all triggers of new state:FinishedWithErrors(2016-11-11 15:27:10) Information: Notifying all triggers of new state:FinishedWithErrors - completed(2016-11-11 15:27:10) Information: Saving Task Result

Not applicable
Author

Yes, the account have full acces to the service.

stabben23
Partner - Master
Partner - Master

The logfile from script will be useful, you can manage this here. The file will be placed in the same folder as qvw document.

logfile.GIF

stabben23
Partner - Master
Partner - Master

"Current usage count=0 of 100 (of type non-reader)." This info in Your qds- logfile  makes me Wonder if you have set 100 for simultaneous jobs? This is a setting in QMC and should not be over 11.