Failed to open, document corrupt

[gauthamchilled]

hi,

i am unable to open the dashboard from the accesspoint and it says the error message "failed to open, document corrupt"

But I am able to open the doucment from the desktop without any issues?

Can any one help? its urgent please

Gautham

[Anonymous]

Hi

Check whether section access is implemented

[devarasu07]

Hi,

I also had same issue and resolved by deleting the .meta and .shared file from the source document folder and then try to re-publish again and got resolved. tks

[gauthamchilled]

Yes, it is. I am the admin able to open from desktop but not from access point.

[gauthamchilled]

i tried it didnt resolve the issue.

if i copy the file to other server it works. any idea what could be the issue?

Gautham

[Anonymous]

Check the path once

[gauthamchilled]

everything is same...anyone help please

[Peter_Cammaert]

Try to restart the QVS. Just that one...