Image not viewed in pivot / webview

[simospa]

Hi all,

I've an issue that is going me mad.

I have a pivot table with 5 dimensions and, as expression something like this: =SERVER_PIC with Representation = Image and where SERVER_PIC, in my data model, is a link to an image in an external website (with http://www...).

With webview turned off, I can see my beautiful pivot with images in expression.

If I turn on webview, instead of the image I see only the textual link (the value of SERVER_PIC)... and the same on the qvw on Access Point!

Anyone can help me?

Thanks

S.

[jonathandienst]

This sounds like an IE security or firewall issue. Can you open the image if you browse to the location with IE?

[simospa]

I thought the same thing... but in IE I can open the image... even if Access Point is used with Chrome or IE 😞

S.

[mike_spada]

I have a similar issue... did you solved?

Mike

[simospa]

Not yet... 😞

[jonathandienst]

The IE plugin is an separate program to IE itself and accesses the images directly. Webview accesses the images using the http protocol, and is subject to different firewall and security rules, as well as different network ports, so I would still go with the firewall/security as the most likely explanation.

[simospa]

Thanks Jonathan,

I'll check it and I'll report the result.

S.

[jonathandienst]

Try opening the image directly in IE (by typing/pasting the image URL in the address bar, not using the plugin), using the same account as the web server service. If you can open the image that way, then it may be possible to rule out the firewall/security issues.

[simospa · Accepted solution]

It' a QV12 bug!!!

Qlik Support said that it will be fixed in a next SR, in the meantime it can be solved in this way:

QlikView Server:

1.QVS - please navigate to C:\ProgramData\QlikTech\QlikViewServer - Settings.ini

2. Stop the QVS Service.

3. Please open the Settings.ini file.

4. Please find the line with parameter AllowGeneralAccessToImagesThroughURL=0 and change the 0 to 1.

5. Restart the QVS Service.

Desktop:

1. Please close the Desktop Client.

2. Please navigate to (C:\Users\<Username>\AppData\Roaming\QlikTech\QlikView - Settings.ini

3. Please find the Settings.ini file

4. Please find the line with parameter AllowGeneralAccessToImagesThroughURL=0 and change the 0 to 1.

Thanks to all for the help!

S.

[#10]

Thanks Simone,

This workaround perfect works only for http-links like 'http:\\webserver\pic.png'.  It is great.

But it is not works for links (QV-objects - Tables and List Box) like:

'\\path\pic.png'

, 'c:\\path\pic.png'

,'file:///c:/path/pic.png'

Pictures from links of this types of links are not visible in the WebView/AJAX mode,

but in Developer/IEPlugin mode - are visible.

In the case of Text object (one picture) it is works correctly in all modes!!!

FYI.

Release of QV - 12.0.203 SR4.