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neena123
Partner - Creator
Partner - Creator

My report keeps saying Lost Connection when selecting a different year

For one of my clients they are experience something odd with their reports. I am also experiencing the issue but only on their reports. Right now this client's fiscal year is 2016 however they like to go back a year to compare reports. When they open the report they unlock the current fiscal year and select 2015 then go to another tab.....nothing displays. It is just a white screen and then after a min or so the report resets itself to Fiscal Year 2016 and goes back to its opening page. I have no idea what the issue could be. It is not a server related issue. None of my other clients are experiencing this. So what could it be?  

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