NPrinting Schedule in Server not working

[Anonymous]

Dear Gurus,

Please help to solve the below issue with NPrinting Server(Version 16).

I have a QVW and wanted to reload using NPrinting. reload task and wanted to schedule it. I'm able to reload using Nprinting designer. But Same .nsq connection I have configured in Nprinting server and I can see the schedule in Monitoring tool of NprintingServer.

However, when I check the log files, I'm getting the below connection Error. However using the same connection in Designer I'm able to reload the qvw.

Please help.

Service 11/10/2016 7:00:11 AM Message ===================

Service 11/10/2016 7:30:00 AM Message Service: event started

Service 11/10/2016 7:30:00 AM Message Run Schedule: Schedule_ExportEmail

Service 11/10/2016 7:30:00 AM Message Run Job: Reload_DailySalesMonitoring

Service 11/10/2016 7:30:00 AM Message Run Task: Reload_DailySalesMonitoring

Service 11/10/2016 7:30:11 AM Error Connection error to C:\DASHBOARD\DailyMonitoring.qvw; Access violation at address 01591368 in module 'NPrintingSvc.exe'. Read of address 00000000

Service 11/10/2016 7:30:11 AM Message Terminate Task: Reload_DailySalesMonitoring

Service 11/10/2016 7:30:11 AM Message This task took 11 seconds to execute

Br,

Chinna

[#2]

I have that same issue, you can fix it?

Regards

[Anonymous · Accepted solution]

Dear Ivan,

I have fixed this issue, after re installing the NPrinting. While re installing it will ask to modify or repair. I have chosen the repair option and completed installation. Later I'm able to add new connections .

Br,

Chinna