Problem in with management console

[#1]

Hi,

Some strange problem occurred in the QMC in the User Document section (in the Document tab,) when one QVW "lost" its tabs (e.g. Reload, Document CALs...).

I tried to remove this QVW from the root folder, but it still appears in the QMC.

It is a problem, since this QVW "keeps" its CALs. How can I make the QMC to gain control on this QVW?

Thanks,

Guy

[#2 · Accepted solution]

The solution we found was to delete the .pgo files (which responsible for the licenses, named CAL and Document CAL).

It should be done as follows:

1. turn sown the Qlikview Server service

2. delete all .pgo files in the root folder

3. delete all .pgo files in C:\ProgramData\QlikTech\QlikViewServer

4, turn on the Qlikview Server service

Caution: this actions will delete all the assigned Documnet CALs and Named CALs, and they should be assigned again.

Regards,

Guy