Hi,
Go to ProgramFiles, (C:\Program Files\QlikView\Management Service), there find QVManagementService.exe config file(XML).
Open Notepad as Administrator, then open the above said config file, check for the below
<!-- ****** SNMP ****** -->
<!-- Set to true to enable SNMP listener -->
<add key="EnableSNMP" value="false"/>
<!-- Port to use for SNMP -->
<add key="SNMPPort" value="4781"/>
<!-- Set to true to enable secure SSL connection to SMTP server. -->
<add key="UseSSLForSMTP" value="true"/> --- in default it is set as false, u need to change it to true
<!-- The textual identification of the contact person for this managed node, together with information on how to contact this person. If no contact information is known, the value is the zero-length string. -->
<add key="SNMPsysContact" value="Unspecified System contact"/>
<!-- An administratively-assigned name for this managed node. By convention, this is the node's fully-qualified domain name. If the name is unknown, the value is the zero-length string. If left empty, it defaults to current machine name -->
<add key="SNMPsysName" value="Unspecified name"/>
<!-- The physical location of this node (e.g., 'telephone closet, 3rd floor'). If the location is unknown, the value is the zero-length string. -->
<add key="SNMPsysLocation" value="Unspecified location"/>
then save the file, restart all QV services and check for the mail sending option.
Best Regards,
Kalyan
