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jduarte12
Partner - Creator II
Partner - Creator II

Qlikview Server - mail user preferences

Hello,

I am using Qlikview Server and I am trying to send e-mail alerts when a certain condition occurs. However, there is some problem in the step "user preferences - mail", because when "Test" button is pressed Qlikview is returning the following error message:

"Could not connect to server. Last Response: unexpected AUTH PLAIN response, Last response: 530 5.7.0 Must issue a STARTTLS command first".

I have created a hotmail e-mail account for this purpose and set the required parameters to:

Address: smtp.live.com

Port: 587

Authentication method: AUTH PLAIN (I also have tried with other methods with the same result)

User ID: the e-mail address of the created hotmail account

Password: hotmail's password

Can the sender e-mail be the same as the server?

After searching for solutions in the web, I still cannot understand what am I doing wrong or what can I do to solve this issue and begin to send e-mail alerts - that is why your knowledge would be a great help.

Thanks in advance,

João Duarte

2 Replies
Not applicable

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i am getting this error please help????

Clever_Anjos
Employee
Employee

Please post how is your Console email is configured